Help
Answers to the questions people ask most, without the jargon. If yours is not here, write to support@sensifty.com. A person reads every email.
Getting started
How do I open Sensifty?
After installing, click the puzzle-piece icon at the top right of Chrome and pin Sensifty. Then click its icon, or press Alt + Shift + L, to open the side panel.
Which symbols does it understand?
NSE symbols as NSE lists them, such as RELIANCE, M&M or BAJAJ-AUTO. For a BSE-only company, type its scrip code, such as 500510.
Is Sensifty AI-powered?
No. There is no AI model inside, nothing guessing tomorrow’s price and nothing learning your habits. Every number is ordinary arithmetic on prices that you could, with enough patience and a spreadsheet, work out yourself. Sensifty just does it every evening so you don’t have to.
Why is it called Sensifty?
Sense, plus nifty: a little sense about prices, in a handy package. The longer story is on the Why I built it page.
What is the difference between Long-term and Positional?
Long-term reads weekly structure and the 200 day average over five years. Positional reads daily structure and the 50 day average over two. Use whichever matches how long you usually hold.
Alerts
When do alerts arrive?
On trading evenings, after the day’s prices are published, while Chrome is open. If Chrome was closed, the check runs when it next starts. Pro also checks during market hours.
I have not had a single alert. Is it working?
Probably. The alert is rare on purpose: a stock must first get stretched (a score of 70 or more) and then come back down. That happens two or three times a year for a typical stock. In Settings, send a test notification to make sure notifications reach you.
The test notification does not appear.
Allow notifications for Google Chrome in your computer’s settings, and check that Focus assist or Do Not Disturb is off.
Prices
Why does the free version show yesterday’s price during the day?
The free version works on end-of-day prices only. Everything it shows is as of the last close. Pro adds live prices during market hours.
A price looks wrong.
Prices come from third-party sources and can occasionally be late or wrong. Choose Reload history at the bottom of the check to fetch it again, and if it is still wrong, tell us which stock.
Pro and licence keys
How does the free trial work?
In Settings, start the 30-day trial. Every Pro feature works for 30 days with nothing to pay. After that you can buy Pro or carry on with the free version.
Where do I enter my licence key?
Open Sensifty, go to Settings, then Your plan. Paste the key and choose Activate.
I lost my key.
It is in the email you received after paying. If you cannot find it, write to support@sensifty.com from the address you paid with.
Can I use Pro on another computer?
Yes, on your own computers. Enter the same key there. Please do not share it with other people.
How do I get a refund?
Write within 7 days of a payment and you get a full refund. See the refund policy.
Your data
Do I need an account?
No. The free version needs nothing from you. Pro only needs the licence key you receive after paying.
How do I delete my data?
Remove the extension from Chrome. Your watchlist, settings and stored prices are deleted with it. For anything held with your licence, write to us and we will delete it.